Better understanding social media’s value

Are you confused on just how to measure the value of your company’s social media? Don’t worry about it because you are not alone. While there is a lot of information out there in regards to the subject, it is something that experts still don’t necessarily agree on. This has made it difficult for businesses, […]

Planning for Adversity: Ensuring business communication continuity with the cloud

Your new marketing campaign was a huge success and your office is receiving the highest level of calls you’ve ever experienced in your growing business. Your staff is taking live calls, checking voicemail and returning customer inquiries as fast as they can.

Ramping Up: Deploying a Phone System that Works for Remote Employees

What if you were challenged by your CEO to hire a significant number of new employees within the next 6 months? He would want you to find the right talent that will do the jobs exceptionally well and meet the demands of your growing business.

As a senior manager, you know that finding employees with the right stuff will require you to look outside of your current office locations.

Food Products Company Picks ShoreTel and CommTech

ShoreTel wins again!

A national food products company has selected CommTech to deploy and manage their multi-site ShoreTel system. ShoreTel provides them with an easy-to-manage Unified Communications solution that integrates VoIP telephony, instant messaging, video conferencing, mobility, presence, and collaboration capabilities into a seamless business environment.

What exactly does “Unified Communication” mean?

We have all heard about unified communications and how it can make businesses of all types more efficient and productive through better communication. But what does unified communication really mean? What does it entail? Is it just a fancy new phone system? Better integration with your mobile phone? The ability to work from home or the coffee shop as if you're in the office? It's actually a bit of all of these things.