Desktop Support

CommTech is the Gulf South’s leader in providing experienced Desktop Support services for businesses of all sizes. We have been providing top-level technical support for 25 years, drawing on the advantage of our leading industry partnerships.

At the heart of any successful efficient business is an IT infrastructure that is unfailingly reliable, extremely secure, industry compliant, and continuously monitored by a desktop support analyst. Does that sound like your company? If not, no problem. There is no need to drop everything; simply call on CommTech and let our trained Desktop Support technicians handle your ongoing system administration, preventative maintenance, systems monitoring, and hardware repair so you can focus on your core business functions.

The CommTech team can handle all desktop support jobs, including:

  • Routine monitoring
  • Remote desktop troubleshooting from our data centers
  • Help desk phone support
  • Server and network support
  • Standard operating system support for both Windows and Macintosh
  • Personal computer repair, laptop repair, software and hardware repair by a knowledgeable repair technician
  • Help and support for computer networks
  • Specialist support for complex server and network projects
  • Computer training for your staff by a desktop services technician
  • Help with cloud computing issues

Our flexible solutions allow you to choose the level of assistance you need, so that you can find the right technician and the right support for technology that serves your needs better. We believe that effective Desktop Support identifies the products and services that will help improve your company’s functionality and ultimately your bottom line. That means there is no one-size-fits-all package of support; our technicians work to help you achieve your company’s specific goals.

We can also function as your Chief Information Officer (CIO), offering long-range IT consulting and planning, development, and implementation of new IT and telephone system solutions. Whatever your company’s needs, CommTech can help you achieve your goals with effective technology.