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5 online reputation management mistakes

5 online reputation management mistakes

Businesses are relying on social media more than ever to get their voices heard on the Internet. However, so many companies make mistakes that are too important to ignore, and which could seriously damage your online reputation. As a business owner you need to keep your organization in check, and avoid these common online reputation management pitfalls.

Tips to reduce risks after a security breach

Tips to reduce risks after a security breach

No company is completely safe from data breaches. For proof, look no further than companies like Yahoo, AOL, and Home Depot, which compromised millions of personal customer information. That said, no business is completely helpless, either. The following steps can minimize the risks to your business in the event of a large-scale data breach.

Ensuring Your Phone System Is a Business Enabler

Ensuring Your Phone System Is a Business Enabler

If you make money using the phone, then your phone system needs to be a business enabler, not an inhibiter. It needs to differentiate your business from your competition. Your prospects must be able to reach you in a timely manner. Your customers need to find you wherever you are, at the front desk, in a meeting or outside the office.

10 Ways Your Phone System Improves Your Customers’ Experience

10 Ways Your Phone System Improves Your Customers’ Experience

Business competition in today’s economy is fierce. Your customers expect the highest level of care, and you and your staff need to be reachable, professional and customer-focused at all times – no matter where you’re working.

If that’s your business model, is your phone system supporting you and your employees like you need to support your customers?

Use this checklist to evaluate if your business communications gives your customers the experience they expect from their chosen providers.

3 Ways Unified Communications Maximizes Your Control

3 Ways Unified Communications Maximizes Your Control

With so many phone system options to pick from, it’s difficult to know which one will fully support your business. But you do know one thing: your current phone system no longer meets your company’s changing needs. So you do what any smart business person does – you conduct a thorough assessment of your options.

Should you worry about the new IoT malware?

Should you worry about the new IoT malware?

A malware infection is one of the worst things that could happen to your Internet of Things (IoT) devices. But some users don’t even know there are IoT-targeted attacks that threaten computers, networks, and data. Rebooting an IoT device is a simple way to remove malware, but for those already infected with the latest strain, it’s not that simple.